Canary Technologies has raised $80 million in a Series D funding round, setting the stage for accelerated global expansion and a deeper push into AI-powered hotel guest technologies. The latest round, led by Brighton Park Capital, also saw participation from existing backers, including Insight Partners, F-Prime Capital, Thayer Ventures, Y Combinator, and Commerce Ventures.
This injection of capital values Canary at approximately $600 million and arrives just a year after its $50 million Series C. The new funding reflects rising demand for intelligent automation in hospitality and positions the San Francisco-based company to lead an increasingly competitive field of hotel tech providers.
Founded in 2018, Canary has built a robust product suite that includes contactless check-in, guest messaging, mobile checkout, digital tipping, and most recently, AI-powered voice and chat solutions. The company now serves more than 20,000 properties in over 100 countries, including marquee clients such as Marriott, Wyndham, Best Western, and Aimbridge Hospitality.
AI at the Core of the Guest Journey
The surge in Canary’s growth coincides with a broader trend reshaping the hospitality sector: the need for smarter, more efficient service in the face of staffing shortages and rising guest expectations.
Canary’s latest tools, AI Voice and AI Webchat, are designed to automate guest communication in real time. These systems handle frequently asked questions, route service requests, and streamline internal coordination across departments.
CEO Harman Singh Narula said the company’s mission is to help hotels “run smarter” while delivering more personalised experiences at scale. Co-founder and President SJ Sawhney emphasised that Canary’s innovations are designed in close consultation with hoteliers to ensure they align with day-to-day operational workflows.
Brighton Park Capital, the lead investor in the round, described Canary’s trajectory as “unprecedented” within the hotel tech space and underscored its confidence in the company’s continued dominance.
A Booming Market for Hospitality Tech
Canary’s success reflects a larger wave of venture capital flowing into hospitality technology, particularly in solutions that leverage AI, automation, and data analytics.
In April, property management system provider Mews raised $110 million in a Series D led by Kinnevik and Goldman Sachs Asset Management, pushing its valuation beyond $1.2 billion. Like Canary, Mews focuses on modular systems that allow hotels to integrate various tools into a cohesive tech stack.
Life House, another major player, secured $60 million in Series C funding earlier this year. Its vertically integrated platform caters to independent hotels looking to automate revenue management and operations without sacrificing brand autonomy. Booking Holdings, the parent company of Kayak, joined the round as an investor.
On the AI front, Brazilian startup Asksuite raised $10 million in a Series A to scale its multilingual chatbot platform, while ROH, DIAMO, and SuiteOp have collectively pulled in over $16 million in recent seed and growth rounds. Back-office software provider Inn-Flow also raised $45 million to enhance its accounting and labour management tools.
Each of these investments points to a shared goal: to give hoteliers better tools for improving service, cutting costs, and adapting to the digital-first expectations of today’s travellers.
Canary’s Competitive Edge: Guest-Facing Integration
What sets Canary apart is its singular focus on guest-facing automation. While many peers have focused on property management or back-end analytics, Canary has zeroed in on enhancing the guest experience directly.
Its solutions integrate smoothly with PMS platforms, payment systems, and in-room technology, creating a seamless flow from check-in to checkout. This turnkey approach, combined with an emphasis on enterprise-grade scalability and security, has helped Canary land major contracts and scale rapidly.
Even in a crowded marketplace, the company’s continued traction suggests it has carved out a defensible niche. Its reputation for user-friendly design and measurable ROI has helped it stand out in an industry hungry for technology that solves practical challenges.
A Pivotal Moment for Hotel Tech
As the hotel industry embraces more integrated and automated systems, consolidation among tech providers is likely. Operators are increasingly looking for unified platforms that can handle a broad spectrum of guest and operational needs.
Whether Canary can maintain its momentum will depend on its ability to keep delivering innovation while expanding its global footprint. With $80 million in new capital, it now has the resources to do just that.
If current trends hold, the hospitality sector will continue to see aggressive funding, rapid technological evolution, and rising expectations for service delivery. For now, Canary Technologies stands at the forefront of that transformation.
